We Ship FAST & We SHIP FREE!
The Average Transit Time for our Free Shipping program is 2.3 days. Order from us, trust us to get your stuff FAST & FREE. The Majority of Orders placed before 1 PM EST ship Same Day. Meaning your tracking number will actually work the same day as your order. We don't just print labels and let orders sit like some of our competitors. If you want your stuff fast and hate paying for shipping, shop with us!
Our Free Shipping Program Transit Times
- 1 Day - 19%
- 2 Days - 47%
- 3 Days - 20%
- 4 Days - 10%
- 5 Days - 4%
Our standard shipping policy is FREE SHIPPING ON ALL ORDERS, NO MINIMUM ORDER. We also over a number of Paid Upgrades, UPS, Fedex, 2 Day, Next Day, Priority Overnight, as much as possible. There are some exclusions like Live Animals & Live & Refrigerated Foods.
We ship different items from multiple warehouses all over the US. We have central hubs in PA, AZ with other partner shipping centers in CO, IL, FL, etc. Depending on what you order your order may be split into multiple shipments.
Ship Your Choice
If you need to have an order shipped via a specific method, we can do that. We offer free, standard, expedited, next day and freight shipping via USPS, Fedex & UPS. All 3 Major US Carriers.
Free Shipping - No Minimum Order
Get FREE shipping on everything you need. No minimum order. We ship everything Free or Paid Upgrade. Our standard service takes 1-10 days using a mix of USPS, Surepost, UPS, Fedex.
Same Day Shipping
We try to ship same day, Orders placed by 1:00 PM EST will usually ship out the same day you ordered Monday–Friday, excluding holidays. Your tracking will actually work on the same day you order.
Details about Our Shipping Options
If you choose to pay for a shipping service, USPS, Fedex or UPS we will include the Saturday Delivery Option at no charge to you. (Example: Order on Thursday before 1pm EST, pay for 2 Day service, your package will deliver on Saturday, not Monday.)
- Free 1-10 Day Economy - This option means we will ship with the cheapest possible option. Often UPS Surepost, Fedex Smart Post, USPS Ground/Priority or UPS Ground depending on what you order. If your order is on the high end we will often upgrade it to UPS or Fedex Ground.
- Fast Flat Rate (No Surepost) - This upgrade option means 90% of the orders will be delivered within 1-3 days via UPS Ground, Fedex Ground or USPS Priority.
- USPS Options - You have the ability to choose USPS First Class, USPS Priority or USPS Express at checkout. First Class is available for any orders under 1 lbs and is your regular mail service. USPS Priority is a 2-3 day service via the USPS regular mail but there are often delays and lost packages. USPS Express is the postal services attempt at overnight service, it's fast but often with delays.
- Fedex - You can purchase Fedex Ground, 2 Day or Overnight service for your orders. Ground/Home is fedex's normal delivery service which delivers Tuesday-Saturday. Monday is a delivery date only for commercial addresses. 2 Day is 2 Business Days Air including Saturday, Overnight is Next Day including Saturday.
- UPS - There are lots of UPS options you can pay for. All of these include Saturday Delivery outside of UPS Ground. UPS Ground is our standard shipping service and is probably the most reliable around. 3 Day Select is guaranteed in 3 days including Saturday, 2 Day is 2 Business Days Air including Saturday, Overnight is Next Day including Saturday. (If your address rural as assigned by UPS Saturday delivery may not be available.)
- Shipping Live & Refrigerated Goods - We require customers to pay a Flat Rate of $10 for all orders that include Live or Refrigerated goods when the Live goods total less then $40. We use UPS 2 Day or Next Day Air on all Live & Refrigerated goods. Once an order reaches the Free Shipping threshold for Live Goods ($40) we will ship the live portion of your order via UPS 2 Day or Next Day Air. If you have a combined order of Dry & Live Goods but pay for shipping, we will expedite the Live Goods portion of your order, the rest will ship regular ground.
International orders have an actual shipping amount assigned at checkout depending on what is in your cart on All orders. Free Shipping is for All Orders inside the United States. If the actual cost is way over the flat rate cost, customer service will contact you to pay the difference.
Free Shipping is inside the continuous US. Oversize or Overweight items (like Aquariums, Chillers, Rock, Sand, Salt etc) incur an additional shipping charge outside the contiguous 48 states. Also oversize or overweight items do not quality for free 2 day shipping depending on how large the items are, which warehouse they are stocked in and where the shipping address is. Same Day Shipping is not guaranteed on a select few sale dates, ie Black Friday, Cyber Monday. Live Animals do not ship free. There is a shipping charge associated with clean up crews, fish & corals because they need to be shipped overnight with the appropriate insulated cooler boxes, heat and or cold packs.