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Manufacture Warranty Support

Aperture Pet & Life

Brands - AquaIllumination (AI), Ecotech Marine, Neptune Systems, Maxspect, Aquaforest, NYOS, Focustronic, BRS, Adaptive Reef, DD Aquarium Solutions

eMail: support@apetlife.com

Phone: 573-570-4561

Hours: 8 am - 6 pm CT M-Th, 9 am - 4 pm CT Friday

AquaIllumination

Support Portal- http://support.aquaillumination.com/home
Warranty Page - http://www.aquaillumination.com/support/warranty.html
515-233-5105 - Hours of Operation: Monday through Friday: 9:00AM to 5:00PM EST
support@aquaillumination.com

EcoTech Marine

Support Portal - http://ecotechmarine.com/support
Contact Ecotech via Web - http://ecotechmarine.com/support/contact-us
Customer Service Line: (800) 785-0338 ext 2
Phone: (610) 954-8480
Toll Free: (800) 785-0338
service@ecotechmarine.com

Neptune Systems (Apex Controller)

Read First! - https://www.neptunesystems.com/support/read-this-first/
Customer Service Line: 408-779-4090
support@neptunesystems.com

CoralVue (Hydros, Reef Octopus, Icecap, Klir, Kamoer, Abyzz, Fauna Marin, Seneye, Easy Reefs)

Submitting a Ticket Works Best
(985) 781-9078 - Hours of Operation: Monday through Friday: 9:00AM to 5:00PM CST
Support Portal - https://support.coralvue.com/ 
Submit a Ticket - https://support.coralvue.com/submit_ticket

 

AlgaeBarn

Contact: https://www.algaebarn.com/contact-us/
Claims: www.algaebarn.com/claims
Phone: 772.444.7637

American Marine

Email: info@americanmarineusa.com
Phone: 914.763.5367
Fax: 914.763.5367

Aquatic Life

Call Us: 888-548-3480
Customer Service Hours: 10 am - 2:30 pm Monday - Friday
Mailing Address: 9710 Klingerman St. South El Monte, CA 91733
EMAIL US: customersupport@aquaticlife.com

Aquatop

Customer Service Hours: Monday - Friday: 9am to 5pm (PST)
Call Us: 888-915-2782 (Toll Free), 562-697-9860 (Office)
E-mail Address: info@aquatop.com

Bashsea

Submit a Contact - https://bashsea.com/contact/

Current USA

If your having issues with Bluetooth connectivity on Apple iPhone, we just updated the Current USA Loop App for IOS in the App Store and released a new version on 5/22.  For iPhone users please delete the old app and reinstall the new version 3.2 Current USA Loop App.  Here is a Direct Link - https://apps.apple.com/us/app/current-usa-loop/id1242605170

Submit this Form - https://www.saltwateraquarium.com/current-usa-warranty-support/

Product Tutorials - https://www.youtube.com/playlist?list=PLccBaz0h8qkEjwAjcf8UMKXICOYtlCWQr

Clearwater Scrubbers

The best way to get support is to submit a ticket on their contact us page - https://clearwaterscrubbers.com/contact-us/

Corallife

Phone: 800-255-4527

Email: Info@Central-Aquatics.Com

Eheim

For the US and Canada:
2215 Kenmore Ave Suite 100,
Tonawanda Commerce Center,
Buffalo, NY 14207
Phone: 1-888-89-EHEIM - 1-888-893-4346

Email Customer support: info@eheimsupport.com or info@eheim.com
https://eheimsupport.com/contacts

https://www.facebook.com/EHEIM/

ELOS

whatsApp: +3 364 545 1500
Customer Service Line: (803) 261 9410
Skype: elosamerica
info@elosamerica.com

Eshopps

Email: sales@eshopps.com
9 a.m.-5 p.m. PST Monday - Thursday
9 a.m.-1 p.m. PST Friday
Customer Service Line: 626-968-3677, 626-968-3678
Fax: 626-236-9387

Finnex

Contact Customer_Service@finnex.net and CC BARRY@finnex.net.  If you need to be contacted by phone, please include your phone number in the email.  Finnex techs still aims to get back to customers same day via email, however, our end-user technical support phone line will no longer be as frequently monitored.

http://www.finnex.net/index.php/contacts
http://www.finnex.net/index.php/warranty

Fluval

Customer Service Line: 1-800-724­-2436
http://www.fluvalaquatics.com/us/contact/

Fritz

Available Monday – Friday 8:00am – 5:00pm (CST)
Email Address sales@fritzaquatics.com
Phone (Toll-Free) 800.955.1323
Fax Number 972.289.9534

GHL

Phone (Toll-Free) 910.216.9092
https://www.aquariumcomputer.com/

Hanna Instruments

Customer Service Line: (800) 426-6287 • (401) 765-7500
Fax: (401) 765-7575
Customer Service: info@hannainst.com
Technical Support: tech@hannainst.com
http://hannainst.com/contact-us

Innovative Marine

Toll Free: 866-368-7941
E-mail: info@innovative-marine.com
Warranty Support Form - https://www.innovative-marine.com/warranty

JBJ

Hours: 9AM – 5PM PST (Mon - Fri)
Customer Service Line: 877-374-9981
Warranty: 310-672-4021
E-mail: support@jbjlighting.com
Technical Support: support@jbjlighting.com

Jebao

Phone: 224-442-0424
eMail: support@mingllc.com
Warranty Support Form - https://mingllc.com/support/

Kessil Lighting

Support Portal - http://www.kessil.com/about/support.php
Customer Service Line: 510-620-5250
kessil@kessil.com

Lifegard Aquatics

Customer Service Line: 562.404.4129
Primary: info@lifegardaquatics.com
Contact Us: https://www.lifegardaquatics.com/contact-us/

Milwaukee Instruments

Customer Service Line: 1.252.443.3630
Primary: sales@milwaukeeinstruments.com
Technical Dept: support@milwaukeeinstruments.com

Pro Clear Aquatic Systems

 
Customer service Phone Number: 904-448-6800 Option 2 on the directory
Customer Service Email: CSR@Pro-Clear.com 
 

Red Sea

Warranty Info - http://www.redseafish.com/contact-us/

Customer Service Line: 1-888-RED-SEA9
redseainfo@redseafish.com

SICCE

http://www.sicce.com
954-290-2334
infous@sicce.com

Seaside Aquatics (Bubble Magus)

Customer Service Line: (714) 491-7181
Monday – Friday 9-3pm ( California time )
sales@seasideaquatics.com

Seachem

Customer Service Line: 888-732-0003
Monday- Friday 9:00 AM - 5:00 PM EST
support@seachem.com
Contact Support - http://www.seachem.com/contact-support.php

Simplicity

Mon-Fri, 9am-5pm PST
424 757-6150
https://www.simplicityaquatics.com/support/

Tunze

Customer Service Line: 512-833-7546
tunze@sbcglobal.net

Two Little Fishies

Customer Service Line: 305-623-7695
info@twolittlefishies.com

Waterbox Aquariums

Customer Service Line: 1-800-674-2608
https://www.waterboxaquariums.com/support/

XP Aqua & AutoAqua

Customer Service Portal: http://www.xpaqua.com/support.html