EARNING TIERS:
Black Card, Platinum Card and Gold Card status is based on earning Reward Points over the lifetime of your account. You must make at least 1 purchase every 6 months to keep your account active and keep your current tier. Your points will expire if you do not make a purchase at least every 6 months and you will be relegated to lowest level silver tier.
- Silver Card (0–9,999 Points)
- Gold Card (10,000–19,999 Points)
- Platinum Card (20,000–29,999 Points)
- Black Card (30,000+ Points)
HOW TO EARN POINTS FOR TIERS:
- Shop at SaltwaterAquairum.com instead of the other guys. Thanks it. Simple. Every order earns a certain amount of rewards points based on what you buy. Most brands offer 5% rewards, some offer 1% rewards. From time to time there will be special bonus days where you can earn 10%. Those points can be turned into coupon codes to save $ off your next order. When your account reaches a certain level of points earned over the lifetime of the account your tier will be upgraded and additional perks will be triggered.
Silver Card Member Perks (All Customers)
Every customer who shops with us begins as a Silver Card member.
- Saltwater Insiders Group - All Silver Members get access to our Insiders group where you can chat with staff, Mr. saltwater tank and the owner of the company directly - https://www.facebook.com/groups/187825998816311
- Reward Coupons - All Silver Members get access to Rewards Coupons to save $ on their next order.
- Earn Points - Reward points are earned 5% Rewards for NON MAP Brands and 1% for Strict Map Brands like Neptune Systems & Ecotech Marine
Gold Card Member Perks (10,000+)
When you reach 10,000 points you will become a Gold Card member, be on the look out for a special package in the mail.
- Early Access - Early Access to Sales & Preorders of Newly released Items before Release
Platinum Card Member Perks (20,000+)
When you reach 20,000 points you will become a Platinum Card member, be on the look out for a special package in the mail.
- Exclusive Seasonal Offers
- Merchandise giveaways
Black Card Member Perks (30,000+)
When you reach 30,000 points you will become a Black Card member. Black Card members are our most loyal customers. We thank you for choosing us for your purchases.
- VIP Consultation - Every black card member will receive a phone call (up to 30 minutes) from our VIP Customer Service team to discuss any issues they might be having with their aquarium.
- Black Card members will receive a special text message number
- Black Card Celebration Package - As a thank you, expect something cool in the mail. This welcome package will be quite different then the others. In the past we have used dell.com, Amazon, Omaha steaks, wine.com, pro flowers to send these packages. It will be quite a surprise and a thank you.