In order to offer you all the cool stuff possible in this industry we have divided all of our offerings up by Shipping Groups. Each shipping group has it's own Free Shipping Threshold, shipping services, ship from location, terms of service and return policies. By shopping with us you are agreeing to these policies.
To receive FREE SHIPPING, you must order the threshold amount of items all in the same shipping group.
For example if you order one fish from ORA and one Clean up Crew member from Chicago, free shipping thresholds won't be met for both groups and you will be asked to pay for two overnight FedEx priority shipments because ORA ships from Florida and clean up crews ship from Chicago. To get FREE SHIPPING on this order you will need to order $179+ of BOTH ORA Fish and $179+ of clean up crews/coral farm items from Chicago.
Shipping Groups
Dry Goods - Free Shipping on Dry Goods starts at $39+. Dry goods can ship from any of our warehouses.
Live & Refrigerated Food - Free Shipping on Live & Refrigerated Foods starts at $40+. These items ship from Chicago Illinois in a cooler box/bag with heat/cold packs via expedited shipping service. Orders less then $40 will be charged $15 for shipping.
Frozen Food - Currently there is no Free Shipping on Frozen Foods. All Frozen Foods require a $29.99 surcharge to cover the cooler box, dry ice and FedEx priority overnight shipping.
ORA Fish & Corals (ORA) - Free Shipping starts at $179+ on Only ORA Products. If you have less then $179 of ORA Products in your cart you will be charged $39.99 for the cooler, heat/cold packs and FedEx priority overnight shipping.
Our Coral Farm & Clean Up Crews (CHI) - Free Shipping starts at $179+ on Only ORA Products. If you have less then $179 of ORA Products in your cart you will be charged $39.99 for the cooler, heat/cold packs and FedEx priority overnight shipping.
Biota Fish & Coral (Biota) - Free Shipping starts at $179+ on Only ORA Products. If you have less then $179 of ORA Products in your cart you will be charged $39.99 for the cooler, heat/cold packs and FedEx priority overnight shipping.
Quality Marine Fish & Corals (QM) - Free Shipping starts at $179+ on Only ORA Products. If you have less then $179 of ORA Products in your cart you will be charged $39.99 for the cooler, heat/cold packs and FedEx priority overnight shipping.
Drop Ship (DS) - Some items we sell are drop shipped dry good and aquariums. Free Shipping starts at $39 on all of these items but some may required additional shipping & handling charges based on the manufacture's policies. We often don't control this.